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AegisForge Academy provides instructor-led cybersecurity certification bootcamps, coaching, and related educational materials through remote and hybrid delivery channels based in the Republic of Korea. Access is granted to enrolled participants for the duration stated on the applicable enrollment confirmation.

Unless expressly included in writing, the services do not constitute legal advice, human resources advice, or guaranteed employment placement. Operational guidance is offered for educational purposes and must be adapted to your organization’s quality standards and internal approval processes.

These General Terms are governed by the laws of the Republic of Korea, without regard to conflict-of-law principles that would apply another jurisdiction’s rules.

Unless mandatory consumer protection law requires otherwise, courts located in Seoul, Korea, shall have exclusive jurisdiction over disputes arising from or relating to these terms, subject to any non-waivable rights you may have as a consumer under Korean law.

We may suspend access to digital materials if we reasonably believe a participant is sharing credentials, scraping course systems, or disrupting other learners. Where suspension is temporary, we will describe the issue and remediation steps when safe to do so.

Participants may terminate enrollment according to the Refund & Cancellation policy. Certain materials may remain unavailable after termination if required to preserve platform integrity or comply with lawful requests from external reviewers.

By enrolling, requesting information, or otherwise using paid services, you confirm that you have read these General Terms and agree to be bound by them. Continued use after we post an update constitutes acceptance of the revised terms for future services.

If we materially reduce your rights, we will provide reasonable advance notice where practicable and describe how continued use will be treated. Immaterial clarifications may be posted without advance notice.

To the fullest extent permitted under Korean law, AegisForge Academy is not liable for indirect, incidental, special, consequential, or punitive damages arising from participation, including lost profits, lost goodwill, or business interruption, except where such exclusion is prohibited.

Our aggregate liability for any claim arising out of services provided in a twelve-month period is limited to the amounts you paid to us for those specific services, except for liability that cannot be limited by mandatory law such as intentional misconduct or gross negligence.

Participants agree to provide accurate enrollment information, maintain the confidentiality of access credentials, and use materials only for personal learning unless a separate enterprise agreement permits broader internal use.

You must not upload unlawful content, attempt unauthorized access to other tenants, or use course outputs to misrepresent credentials. Violations may result in immediate removal and forfeiture of access without refund where permitted by law.

All curricula, lab narratives, recordings where applicable, and branded assets remain the property of AegisForge Academy or its licensors. You receive a limited, non-exclusive, non-transferable license to use materials for personal study during enrollment.

Feedback you voluntarily provide may be used to improve services without obligation to compensate you, except where a separate written agreement states otherwise. You retain ownership of your original work product created during exercises.

For eligible individual enrollments, you may request a full refund within fourteen days of payment, provided you have not accessed more than twenty percent of released digital materials or attended more than one live session, whichever threshold is reached first.

After the cooling-off window, refunds may be partial or unavailable depending on the segment of the program consumed, always subject to mandatory consumer protections in Korea.

Submit refund requests to hello@pointnetwork.one with your full name, enrollment reference, and reason for the request. We will acknowledge receipt within one business day in most cases and provide a written decision within ten business days unless additional verification is required.

Approved refunds are issued to the original payment method where technically possible; otherwise we will propose a reasonable alternative that complies with anti-fraud checks.

We ask participants to contact us before initiating payment disputes so we can attempt good-faith resolution. Unresolved disputes may affect future enrollment eligibility where permitted by law.

Non-refundable items may include third-party exam vouchers already purchased on your behalf, shipping of physical kits that cannot be returned unopened, or bespoke enterprise workshops delivered under a signed statement of work.

If a refund is denied, we will explain the factual basis and reference the applicable segment of this policy or your written contract.

This policy applies to tuition and service fees collected directly by AegisForge Academy for listed bootcamps. It does not govern independent transactions between you and certification vendors or lenders.

Enterprise agreements may supersede portions of this policy where explicitly stated in writing and where permitted by law.

Eligibility for refunds depends on truthful disclosure during enrollment, compliance with conduct rules, and absence of chargeback abuse patterns. We may pause processing if a parallel payment dispute is active.

Scholarship or subsidized seats may carry additional restrictions communicated at acceptance.

Cancellation and refund correspondence should be directed to hello@pointnetwork.one. Please retain enrollment confirmations for faster matching to payment records.